Frequently Asked Questions

If I placed an order, when will I receive it?

 

• Please allow 1-3 business days for processing and 5-7 business days for shipping. Total delivery times include standard shipping and processing time and are based on orders placed on business days (Monday-Friday), excluding holidays. 

 

How many wears will I get out of the lashes?

 

• You can get 15-25 wears out of the lashes!

How do I get a refund?​

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• Unfortunately, due to the nature of our products, returns are not accepted at this time. However, if you are not satisfied with your purchase please contact us. If you any issue with your order or receive damaged product, you have up to 48 hours after receiving the product to contact us.

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For more information or questions contact us directly at kae@hoshibeauty.com